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Terms & Conditions

1. INTRODUCTION​

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These Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions.​This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you a minor.​

 

2. INTELLECTUAL PROPERTY RIGHTS​

 

Other than content you own, which you may have opted to include on this Website, under these Terms, PelvicZONE and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website.

 

3. RESTRICTIONS

 

​You are expressly and emphatically restricted from all of the following: ​publishing any Website material in any media; selling, sublicensing and/or otherwise commercializing any Website material; publicly performing and/or showing any Website material; using this Website in any way that is, or may be, damaging to this Website; using this Website in any way that impacts user access to this Website; using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity; engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website; using this Website to engage in any advertising or marketing; Certain areas of this Website are restricted from access by you and PelvicZONE may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

 

4. YOUR CONTENT

 

​In these Website Standard Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant PelvicZONE a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be infringing on any third party’s rights. PelvicZONE reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.​

 

5. NO WARRANTIES

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​This Website is provided “as is,” with all faults, and PelvicZONE makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consultation or advice to you.

 

​6. LIMITATION OF LIABILITY​

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In no event shall PelvicZONE , nor any of its officers and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and PelvicZONE, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

 

7. INDEMNIFICATION

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​You hereby fully indemnify PelvicZONE from and against any and all liabilities, costs, demands, causes of action, damages, and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.​

 

8. COMPLEMENTARY THERAPY DISCLAIMER​

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You understand that PelvicZONE and any similar service is a simple, gentle, remote or hands-on energy technique that is used for stress reduction and relaxation. We use magnetic field therapy to strengthen your pelvic zone. You understand that PelvicZONE and/or its employees do not diagnose conditions, nor do they prescribe or perform medical treatment, prescribe substances, nor interfere with the treatment of a licenced medical professional. You understand that none of our services are intended to take the place of medical care. It is recommended that you see a licenced physician or licenced health care professional for any physical or psychological ailment you may have. You understand that our services can complement any medical or psychological care you might be receiving. If in doubt, discuss these options with your medical professionals. You understand that the body has the ability to heal itself and to do so, complete relaxation is often beneficial. You acknowledge that long-term imbalances in the body sometimes require multiple sessions in order to facilitate the level of relaxation needed by the body to heal itself. You undertake to seek professional medical advice before acting on any direct or indirect advice or recommendations suggested by PelvicZONE.

 

9. REFUND POLICY

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​You have 14 (fourteen) calendar days (the Statutory Period) from the date of purchase to cancel any purchase and be eligible for a refund. After the statutory period, we require a 72-hour notice of cancellation. If this notice is not provided, you will forfeit your paid fees. If we elect to refund you, in our sole discretion, we will retain an administration fee of £15 per refund. This charge covers our merchant charges (both on the purchase and the refund), as well as other incidental expenses.

 

10. PRICE CHANGES​

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We reserve the right to change our pricing from time to time, without prior notice.

 

11. DATA PROTECTION​

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Your data is protected in compliance with current legislation.

MEDICAL DISCLAIMER

MEDICAL DISCLAIMER

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Our medical disclaimer clearly states that the information on our website is not a substitute for professional medical advice, diagnosis, or treatment. PelvicZONE and its offerings are SELF-RESPONSIBILITY solutions that the client must ensure are suitable for them prior to purchase and/or use.

 

  • No diagnosis or cure: PelvicZONE does not claim to diagnose or cure any medical conditions. We work alongside the medical professionals to create an ideal environment condusive to healing and wellness.

  • Consult a doctor: If you have a health problem, medical emergency, or general health question, you should consult your doctor. You are encouraged to discuss your treatments with your doctor. Call 999 if in doubt.

  • Support healing: PelvicZONE aims to support change that can help the client's body heal itself.

  • Limited assistance: Assistance from the website's interactive features may be incomplete or misleading to your specific situation. Always gain clarity and a second opinion when in any doubt.

  • Not specific advice: Assistance from the website's interactive features does not constitute specific advice. It does not constitute medical advice.

  • Use at your own risk: The use of any information provided is solely at your own discretion and at your own risk. Consult your doctor.

  • Don't disregard medical advice: Don't disregard, avoid, or delay obtaining medical advice from your healthcare professional because of something you may have read .

 

Updated 01 April 2025

CONTRAINDICATIONS

MAGNETIC FIELD TRAINING IS GENERALLY NOT POSSIBLE:

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(PLEASE DISCUSS WITH OUR EXPERTS)

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- Pregnancy

- Hip, silicone or other implants

- Knee joint prothesis (up to 10cm above the knee joint)

- Screws, nails, drill wires or similar (lumbar spine, pelvis)

- Metal clips in the pelvic area (fallopian tubes or other)

- Bladder pacemaker

- Insulin pump

- Pacemaker, defibrillator, stents or bypass (in last 6 months)

- Neurostimulator

- Copper / Gold IUD

- Heart diseases or heart arrhythmias

- Epilepsy

- Metal tattoos or piercings

- Surgeries (in last 8 weeks)

- Stroke patient

- Cancer

 

MAGNETIC FIELD TRAINING IS NOT RECOMMENDED:

 

Menstruation

Acute urinary tract infection

Painful haemorrhoids

Febrile infection

Cochlear implant

Blood-thinning medications

Infected and open wounds

Breastfeeding

VIDEO RECORDING

Privacy Notice – Recording in Our Clinic

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Why we record
We record activities in parts of our clinic to help protect the safety and wellbeing of our clients, visitors, and staff, to assist in resolving complaints, and to comply with our legal obligations.

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What we record
Video (and audio if applicable) recordings in designated areas. Private treatment areas are either not recorded or recordings are subject to strict additional safeguards. If you are not willing or comfortable to discuss your medical condition/s, please indicate this to the Therapist. A completed and signed contraindications form allows us to give you access to our therapy chair. An online medical questionnaire is available as a more discreet option for you.

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Lawful basis
We rely on legitimate interests (protecting safety, ensuring service quality) and, where relevant, legal obligations. If recordings capture special category data, processing is necessary for reasons of substantial public interest (safeguarding) or explicit consent where required.

 

How we use recordings

  • To maintain safety and security

  • To investigate incidents, complaints, or concerns

  • To meet our legal or regulatory obligations

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Retention period
Recordings are retained for 90 days unless they are required to investigate an incident or comply with a legal requirement, in which case they may be retained longer.

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Who we share recordings with
Recordings are only shared where strictly necessary, for example with law enforcement, insurers, or regulatory bodies.

 

Your rights
You have rights over your personal data, including:

  • Right to access

  • Right to object

  • Right to restrict processing

  • Right to request erasure (where applicable)

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For more information or to exercise your rights, please contact:

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PELVIC ZONE
Data Protection Officer/Responsible Person: FRANCISCO TEIXEIRA
Email: info@pelviczone.co.uk
Phone: +447561300298
Address: 15 Regency Close, Chelmsford, CM2 6DU

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You also have the right to lodge a complaint with the Information Commissioner’s Office: ico.org.uk

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Updated 01 April 2025

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